A project team has just completed the development of a new order tracking system. The project sponsor, the director of sales, is pleased with the new system. However, the director of manufacturing is not pleased and has demanded that the system be re-designed to meet manufacturing concerns. The project manager estimates that a system redesign will delay implementation by two months.How could the project manager have avoided this situation?
A、Completed a roles and responsibility matrix in the planning phrase.
B、Involved key stakeholders to ensure that requirements were not overlooked.
C、Ensured that the director of sales had approved the requirements.
D、Developed an effective project scope and change control process during project planning.